Lussi

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    563 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Lussi commented  · 

    I was supposed to get instructions on how to fix the same issue most of you are reporting here. One of the MS Teams admins sent me to this forum to get instructions on how to solve this issue. However, from I am reading, it looks like there is any yet... so frustrating!

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