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    563 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to

    Thanks all!

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    Alex commented  · 

    This wasn't an issue for me until a few weeks ago. Now I can be actively using my computer, look away for a moment, and be shown as away. Before, my computer would have to be inactive at least for a few minutes- now I go "away" randomly. I have to open the actual teams app and wait a moment to go back to green. Super frustrating.

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