Kristina Reyes - Ashley Furniture Inc.

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    324 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →
    on the backlog  ·  Warren responded

    This request is still queued within our backlog. No new details yet.
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    Kristina Reyes - Ashley Furniture Inc. supported this idea  · 
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    583 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

    Kristina Reyes - Ashley Furniture Inc. supported this idea  · 
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    Kristina Reyes - Ashley Furniture Inc. commented  · 

    Same issue. I'm working from home due to covid19 and it keeps showing my colleagues I'm away or offline when I'm actively using my device but not actively messaging people in the Teams window. Skype didn't have this issue.

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