Jo

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    535 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Jo commented  · 

    Have also noticed that our Teams statuses are consistently incorrect. When some team members are active in Teams they are shown as "away" or "offline". I can see that my status is "active", my colleagues see my status as "offline". From below this seems to be a consistent widespread and current issue. In the current climate of working from home this bug really needs fixed. Is it possible to have a response from someone from Teams please.

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