Marc

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    578 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Marc commented  · 

    I also have the same issue that the status of my team (and other employees) only change if I move the mouse to their icon. So that leads some people to believe employees are always working or always away.

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