Thank you for your votes and comments. This item is now on the backlog. We’ll update when we have more details to share.Chris Martin supported this idea ·
An error occurred while saving the commentChris Martin commented
Yes, this is a critical need to be able to consider this as an enterprise replacement solution. Lack of metrics or at least a dashboard to see various call queues, whose in and whose out doesn't let me give it a viable pilot at this point.