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1. Basic reports and call lists for queues and AA

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   100 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   Thank you for your votes and comments. This item is now on the backlog. We’ll update when we have more details to share.

   Chris Martin supported this idea  ·  Nov 9, 2020
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   Chris Martin commented  ·  Nov 9, 2020  ·  Edit…  ·  Delete…

   Yes, this is a critical need to be able to consider this as an enterprise replacement solution. Lack of metrics or at least a dashboard to see various call queues, whose in and whose out doesn't let me give it a viable pilot at this point.

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