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1. call queue business hours

   81 votes

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   15 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
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   Harold commented  ·  Dec 15, 2020  ·  Edit…  ·  Delete…

   Would be super helpful to be able to forward directly to a shared vm after business hours.

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   Harold supported this idea  ·  Dec 15, 2020

2. Support real phones

   9 votes

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   0 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Harold supported this idea  ·  Dec 8, 2020

3. Teams Direct routing phone number management

   48 votes

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   2 comments  ·  Moodle  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Harold supported this idea  ·  Dec 8, 2020

4. Caller notification on Windows 10 lock screen

   52 votes

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   7 comments  ·  Public » Notifications  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Harold supported this idea  ·  Dec 2, 2020

5. Barge, Whisper, Listen In

   386 votes

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   53 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   under review  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   The team is reviewing this request and will keep votes & comments in mind.

   Harold supported this idea  ·  Nov 4, 2020

6. Teams Contact sync with Outlook

   595 votes

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   61 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Harold supported this idea  ·  Nov 4, 2020

7. Show if call forwarded or from a call group in call history / missed calls

   619 votes

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   58 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   This feature is on the backlog. We will update when we have more details to share.

   Harold supported this idea  ·  Nov 4, 2020

8. Teams places current Call on hold when screen sharing

   601 votes

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   98 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   This feature is on the backlog. We’ll update when we have more details to share.

   Harold supported this idea  ·  Nov 4, 2020

9. Transfer to voicemail option

   720 votes

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   96 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   coming soon  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.

   Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.

   Thanks.

   Harold supported this idea  ·  Nov 4, 2020

10. PSTN Reverse Number Lookup (show username from Address book not PSTN number) in Teams Toast and Call History

    747 votes

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    55 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    working on it  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Just following up to let you know we are making progress on this feature and will post when we have more news to share.​

    Harold supported this idea  ·  Nov 4, 2020

11. New calls ring while on call

    1,227 votes

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    130 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

    In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

    Harold supported this idea  ·  Nov 4, 2020

12. Voicemail on busy

    1,807 votes

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    215 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    We are still considering the Voicemail on Busy feature for future releases, and will continue to update the status when it changes.

    Note: The Busy on Busy feature has been released. Please see the following documentation for admin details:
    https://docs.microsoft.com/microsoftteams/teams-calling-policy
    https://docs.microsoft.com/powershell/module/skype/set-csteamscallingpolicy

    Thanks.

    Harold supported this idea  ·  Nov 4, 2020

13. Microsoft Teams Call Queues and AA Reporting

    135 votes

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    11 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Harold supported this idea  ·  Nov 1, 2020

14. Basic reports and call lists for queues and AA

    898 votes

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    100 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your votes and comments. This item is now on the backlog. We’ll update when we have more details to share.

    Harold supported this idea  ·  Nov 1, 2020

15. Show call history for calling queues, including which user answered the call

    315 votes

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    21 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Harold supported this idea  ·  Nov 1, 2020

16. Configure delegation with PowerShell

    31 votes

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    4 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Harold supported this idea  ·  Oct 29, 2020

17. Teams Powershell Module - Configure end-user's telephony/voice configuration (simul ring, call fwd etc)

    597 votes

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    56 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Harold supported this idea  ·  Oct 29, 2020

18. Delete call history

    1,883 votes

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    417 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    This feature remains on the backlog.

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    Harold commented  ·  Oct 28, 2020  ·  Edit…  ·  Delete…

    Having complaints from users. Really would appreciate this. Users are having issues with clutter

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    Harold supported this idea  ·  Oct 28, 2020

19. Ability to disable How was the call quality request after each call

    1,105 votes

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    204 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Harold supported this idea  ·  Jul 22, 2020

20. Forward calls from the auto attendant to an External Number

    345 votes

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    60 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Harold supported this idea  ·  Jun 8, 2020