d-aro
My feedback
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35 votes
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supported this idea
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83 votes
The team is reviewing this feature. Thank you for your votes and comments.
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commented
Any information? We want to be able to subscribe for incoming calls and do a custom database lookup to get information about the caller!
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3 votes
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commented
We'd love to see this kind of feature too. The ability to hook into an in coming call and look up and display information out of a custom database!
d-aro
supported this idea
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761 votes
Just following up to let you know we are making progress on this feature and will post when we have more news to share.
An error occurred while saving the comment d-aro
commented
We'd like to look up an incoming call in our database first and display information about the customer! If no information found we next will try look up in a public phone directory and display company name and address from there!
I tried to find a way with Teams and even through Graph API, but there seems no way to hook into an incoming call and get the number! Any information?
Any news on this? Is there any way to be notified and able to retreive the PSTN number of an incoming call? So we can do a reverse lookup in a custom Database or external directory and show additional Information about the current caller!