Larry Keyes

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    We’ll send you updates on this idea

    181 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Warren responded

    This is still under review, no decision has been made. But I will keep following up with the feature team and providing them your feedback.


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    Larry Keyes commented  · 

    We have been getting chat messages in TEAMS that should be service requests in our helpdesk software (ManageEngine). We'd like to be able to forward those requests directly to our helpdesk email account.

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