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  1. 1,026 votes

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    114 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    SP commented  · 

    This is vital if Teams wants to be used in such scenarios. MS need to understand the reasoning always. But if you have designed a system with adequate reporting it is important to help companies migrate to your phone system and to invest into this. If you look at other contact centre systems they come with Power BI and have email functionality for reports to be sent or viewed via Teams. Many clients always ask when this will be coming. In Skype for Business online days this was not possible but you now have millions of people using this feature so its time for some of these changes to come.

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  2. 4 votes

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    0 comments  ·  Public » Files  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 2,724 votes

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    175 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    SP commented  · 

    This is a must for all third party integration especially Landis Attendant Pro

  4. 2,769 votes

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    391 comments  ·  Public » People  ·  Flag idea as inappropriate…  ·  Admin →
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    SP commented  · 

    This is basic functionality why did MS not think about large organisations. Its very time consuming adding individuals.

  5. 298 votes

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    66 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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    SP commented  · 

    Restoring a lost plan is a MUST. In fact before anything is deleted a simple warning is also required. What is MS doing about this simple functionality. Not really acceptable for enterprises to operate. You need to fix this ASAP. It also contributes to confidence on how users will rate this technology.

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  6. 306 votes

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    19 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback. We’re happy to announce that the Call Merge feature is included in our Dec 2020 Public Preview pack, and will be available to users who opt into Public Preview.

    Please see feature details here: https://techcommunity.microsoft.com/t5/microsoft-teams-public-preview/now-in-public-preview-call-merge/m-p/1972987

    You can learn more about the new Microsoft Teams Public Preview program here: https://aka.ms/TeamsPublicPreview, and Teams administrators can find documentation to manage which users will see the Public Preview option here: https://aka.ms/TeamsPublicPreviewAdmin

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    SP commented  · 

    The ability to merge calls was a great feature in SFB and allowed you to drag and this would convert into a conference call. Why has this simple functionality been missed in MS Teams?

  7. 3 votes

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    1 comment  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    SP supported this idea  · 
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    SP commented  · 

    This feature has been asked by several people and would be useful.

  8. 52 votes

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    1 comment  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
    SP supported this idea  · 
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    SP commented  · 

    Hi My current client and several users have reported that call history within teams cannot be deleted. In SFB this was done easily. This functionality needs to be available. Why has something simple been missed off.

  9. 8,543 votes

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    911 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! The team has reviewed this request and has added it to our backlog for both Standard (Public) to Private and Private to Standard (Public) channel conversion. We will share an update as soon as it’s available.

    SP supported this idea  · 
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    SP commented  · 

    This is essential to have for most corporate enterprises. It's silly that you can only specify on creation. Admins should be able to convert easily from private to public and vice versa.

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