SP
My feedback
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950 votes
Thank you for your feedback, the team still has this item under review to add more data and enhancements, and are taking your votes adn comments into account.
Please visit https://docs.microsoft.com/microsoftteams/cqd-teams-aa-cq-historical-report to see if this helps in obtaining data around Auto Attendant and Call Queue. We will share an update as soon as one is available.
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3 votesSP
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2,490 votes
The team is reviewing possibilities in this space but does not yet have a date on this. We will update when there is news to share.
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commented
This is a must for all third party integration especially Landis Attendant Pro
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2,653 votesSP
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commented
This is basic functionality why did MS not think about large organisations. Its very time consuming adding individuals.
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227 votes
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commented
Restoring a lost plan is a MUST. In fact before anything is deleted a simple warning is also required. What is MS doing about this simple functionality. Not really acceptable for enterprises to operate. You need to fix this ASAP. It also contributes to confidence on how users will rate this technology.
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283 votes
Thank you for your feedback. We’re happy to announce that the Call Merge feature is included in our Dec 2020 Public Preview pack, and will be available to users who opt into Public Preview.
Please see feature details here: https://techcommunity.microsoft.com/t5/microsoft-teams-public-preview/now-in-public-preview-call-merge/m-p/1972987
You can learn more about the new Microsoft Teams Public Preview program here: https://aka.ms/TeamsPublicPreview, and Teams administrators can find documentation to manage which users will see the Public Preview option here: https://aka.ms/TeamsPublicPreviewAdmin
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commented
The ability to merge calls was a great feature in SFB and allowed you to drag and this would convert into a conference call. Why has this simple functionality been missed in MS Teams?
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3 votesSP
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commented
This feature has been asked by several people and would be useful.
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52 votesSP
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commented
Hi My current client and several users have reported that call history within teams cannot be deleted. In SFB this was done easily. This functionality needs to be available. Why has something simple been missed off.
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7,719 votes
Thank you for your feedback! The team has reviewed this request and has added it to our backlog for both Standard (Public) to Private and Private to Standard (Public) channel conversion. We will share an update as soon as it’s available.
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commented
This is essential to have for most corporate enterprises. It's silly that you can only specify on creation. Admins should be able to convert easily from private to public and vice versa.
This is vital if Teams wants to be used in such scenarios. MS need to understand the reasoning always. But if you have designed a system with adequate reporting it is important to help companies migrate to your phone system and to invest into this. If you look at other contact centre systems they come with Power BI and have email functionality for reports to be sent or viewed via Teams. Many clients always ask when this will be coming. In Skype for Business online days this was not possible but you now have millions of people using this feature so its time for some of these changes to come.