Brandon Charpentier

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Teams Powershell Module - Configure end-user's telephony/voice configuration (simul ring, call fwd etc)

560 votes

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53 comments · Public » IT Pro · Flag idea as inappropriate… · Delete… · Admin →

Brandon Charpentier supported this idea · Jun 23, 2020
Search content by partial strings

555 votes

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40 comments · Public » Search · Flag idea as inappropriate… · Delete… · Admin →

partially done · AdminAlex (Teams Engineering, Microsoft Teams) responded

Work has been done by the team to add support for partial strings. They are continuing to work on improving the experience.

Brandon Charpentier supported this idea · Jun 19, 2020
Hide a user from Microsoft Teams

1,618 votes

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219 comments · Public » People · Flag idea as inappropriate… · Delete… · Admin →

Brandon Charpentier supported this idea · Jun 18, 2020

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Brandon Charpentier commented · Jun 18, 2020

We need this ASAP.

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Teams Contact sync with Outlook

558 votes

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54 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

Brandon Charpentier supported this idea · Jun 9, 2020
Intergrate a dashboard into Teams to display live queue stats, pstn stats, and reports

77 votes

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3 comments · Public » UX/Design · Flag idea as inappropriate… · Delete… · Admin →

Brandon Charpentier supported this idea · Apr 20, 2020
DO NOT DISTURB- DOESN'T WORK

553 votes

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97 comments · Public » Developer Platform · Flag idea as inappropriate… · Delete… · Admin →
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Brandon Charpentier commented · Mar 24, 2020

Seriously, fix this. This sucks for everyone.

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Brandon Charpentier supported this idea · Mar 24, 2020
New calls ring while on call

1,138 votes

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115 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

under review · AdminAlex (Teams Engineering, Microsoft Teams) responded

Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

Brandon Charpentier supported this idea · Mar 19, 2020
PSTN Reverse Number Lookup (show username from Address book not PSTN number) in Teams Toast and Call History

715 votes

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54 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

working on it · AdminAlex (Teams Engineering, Microsoft Teams) responded

Just following up to let you know we are making progress on this feature and will post when we have more news to share.

Brandon Charpentier supported this idea · Mar 19, 2020
Show call history for calling queues, including which user answered the call

297 votes

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20 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

Brandon Charpentier supported this idea · Mar 19, 2020
Full Teams Client API including Call Control

2,196 votes

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120 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

under review · AdminAlex (Teams Engineering, Microsoft Teams) responded

The team is reviewing possibilities in this space but does not yet have a date on this. We will update when there is news to share.

Brandon Charpentier supported this idea · Mar 2, 2020
Call Queues - Respect User Account Status

57 votes

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6 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →
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Brandon Charpentier commented · Feb 24, 2020

I agree with the original poster. Queue calls should not interrupt calls already in session. If not 'available', should not be available. Another work around is to set call forwarding. With call forwarding set to an outside line, the call distribution will skip the queue member.

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Brandon Charpentier supported this idea · Feb 24, 2020
Voicemail on busy

1,642 votes

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186 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

under review · AdminAlex (Teams Engineering, Microsoft Teams) responded

We are still considering the Voicemail on Busy feature for future releases, and will continue to update the status when it changes.

Note: The Busy on Busy feature has been released. Please see the following documentation for admin details:
https://docs.microsoft.com/microsoftteams/teams-calling-policy
https://docs.microsoft.com/powershell/module/skype/set-csteamscallingpolicy

Thanks.

Brandon Charpentier supported this idea · Feb 24, 2020

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Brandon Charpentier commented · Feb 24, 2020

We definitely need a voicemail on busy option within calling policies. I have call queue members who are getting calls when already on a queue call and the toast box and ringing are a significant distraction. Voicemail on busy should be default for when a user is in the 'on a call' status.

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Display incoming caller Id when callers dial a call queue

315 votes

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70 comments · Public » Calling · Flag idea as inappropriate… · Delete… · Admin →

try this instead · AdminAlex (Teams Engineering, Microsoft Teams) responded

For the scenarios in this item and in comments, please make sure that your admin updates the firmware for your device.

Brandon Charpentier supported this idea · Feb 21, 2020

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Brandon Charpentier

My feedback

Teams Powershell Module - Configure end-user's telephony/voice configuration (simul ring, call fwd etc)

Search content by partial strings

Hide a user from Microsoft Teams

Teams Contact sync with Outlook

Intergrate a dashboard into Teams to display live queue stats, pstn stats, and reports

DO NOT DISTURB- DOESN'T WORK

New calls ring while on call

PSTN Reverse Number Lookup (show username from Address book not PSTN number) in Teams Toast and Call History

Show call history for calling queues, including which user answered the call

Full Teams Client API including Call Control

Call Queues - Respect User Account Status

Voicemail on busy

Display incoming caller Id when callers dial a call queue

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Reference Information for Teams

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