Brandon Charpentier

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  1. 560 votes
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    53 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 555 votes
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    40 comments  ·  Public » Search  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 1,618 votes
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    219 comments  ·  Public » People  ·  Flag idea as inappropriate…  ·  Admin →
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    Brandon Charpentier commented  · 

    We need this ASAP.

  4. 558 votes
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    54 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 77 votes
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    3 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 553 votes
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    97 comments  ·  Public » Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
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    Brandon Charpentier commented  · 

    Seriously, fix this. This sucks for everyone.

    Brandon Charpentier supported this idea  · 
  7. 1,138 votes
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    115 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

    In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

    Brandon Charpentier supported this idea  · 
  8. 715 votes
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    54 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 297 votes
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    20 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 2,196 votes
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    120 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 57 votes
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    6 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Brandon Charpentier commented  · 

    I agree with the original poster. Queue calls should not interrupt calls already in session. If not 'available', should not be available. Another work around is to set call forwarding. With call forwarding set to an outside line, the call distribution will skip the queue member.

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  12. 1,642 votes
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    186 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Brandon Charpentier commented  · 

    We definitely need a voicemail on busy option within calling policies. I have call queue members who are getting calls when already on a queue call and the toast box and ringing are a significant distraction. Voicemail on busy should be default for when a user is in the 'on a call' status.

  13. 315 votes
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    70 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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