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  1. 1,024 votes

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    114 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    18 comments  ·  Bug Reports » Calls  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    We also deal with call answer delay for incoming calls from a call queue. Our delay time is 3-5 seconds on average. I submitted a Microsoft ticket and was told this is a known issue and by design. I can tell you that using a phone handset device will increase the delay. For my own team, I advise them that the call is not live until the call counter clicks from 00:00 to 00:01.

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