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  1. 4 votes

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    2 comments  ·  Bug Reports » Client - Mac  ·  Flag idea as inappropriate…  ·  Admin →
    AdH supported this idea  · 
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    AdH commented  · 

    We have the Issue too.
    Connecting a Conference speakerphone from Logitech and UI becomes completely unresponsive. After like ~ a minute Teams app resumes to work and tries to do all actions from clicks during the freeze.
    Connected to USB2, macOS ver 10.15.2 , Teams ver 1.3. Update and cach error did not help.
    In the System Error logs this error appears 2000 times
    "error 16:21:45.901011+0100 Microsoft Teams Helper IOConnectCallMethod(kIOHIDLibUserClientDeviceIsValid):e00002c2" as soon as you unplug the conference system.

  2. 26 votes

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    9 comments  ·  Public » Mac  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    AdH commented  · 

    We face exactly the same behaviour as the Anonymus User commented:

    Connectinc a Conference speakerphone from Logitech and UI becomes completely unresponsive. After like ~ a minute Teams app resumes to work and tries to do all actions from clicks during the freeze.
    Connected to USB2, macOS ver 10.15.2 , Teams ver 1.3. Update and cach error did not help.
    In the System Error logs this error appears 2000 times
    "error 16:21:45.901011+0100 Microsoft Teams Helper IOConnectCallMethod(kIOHIDLibUserClientDeviceIsValid):e00002c2" as soon as you unplug the conference system.

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