Richard

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  1. 442 votes
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    51 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  2. 75 votes
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    5 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard commented  · 

    Also, who has answered calls to a call group, how long callers waited, if the call went to voicemail etc. This stuff is important to ensure we have the right set up, that we set the correct ringing times before voicemail kicks in etc.

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  3. 41 votes
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    2 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard commented  · 

    I have used a script based on Get-CSUserSession but it seems to exclude the information needed to find out who answered a call coming into a call group. It will show a session for everyone whose 'phone' rings as part of a call group, but there is no way to identify which person took the call. I can look in an individual's call history in the Teams admin center and see the session for the person who took the call there, but this session information is missing from Get-CSUserSession. We could do with getting the same information available from the Teams admin center via powershell.

  4. 515 votes
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    41 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard commented  · 

    Also, in the current Teams client, it truncates the phone number even when there is room to display it all in the column, see attached screenshot. This doesn't make any sense! This is on a Surface Pro, in case it is a scaling issue with these high resolution screens.

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  5. 3,196 votes
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    Richard commented  · 

    I agree, this is a surprising omission on the Yealink phones and mobile app. A more conventional ringtone is less of a distraction to others.

  6. 10 votes
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    2 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard commented  · 

    Yes, this is annoying for end users. An option for a less distinctive ring will be more considerate to others working nearby.

  7. 159 votes
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    48 comments  ·  Public » Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard commented  · 

    I agree, we can change the ringtone on the desktop application now but the Yealink T55 phones and the android app still don't have any option to change the ringtone. The one ringtone can be annoying and more disruptive to others nearby. An option for a more conventional ringtone will disturb other nearby less.

  8. 1,437 votes
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    120 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 1 vote
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