Please add to the comments if you are experiencing this. I would like to know the OS and device you are using as well.
I’ll bring this feedback to the feature team and help get this investigated.
-WarrenIstván Mágyel supported this idea ·István Mágyel commented
Please find my feedback below on a feature that doesn't work. This is my personal opinion and sorry if I'm maybe too straight but honest complaints are the ones that really help. No notification on Teams at all. As I never received notifications in any form as per the advice of a colleague set the banner and email notifications as well and the result = once I manually checked and found that I received a chat, responded to it and exchanged several messages with the sender. After a long time I've got an email... That was this Mon and today is Thu. No more emails received despite the several chats (both team&one to one) I had. Initially I didn't want to receive any email about chats because instead of chatting I could send emails as well but thought that it's still better to receive 30 junk emails on a daily basis than having no information about chats at all but that didn't work either. This is absolutely unacceptable. I use it on Android 9 and win10 pro 64bit. Please handle this with priority, I can see similar topics on this forum from 2017 and 2018 and the company I work for (but officially not allowed to represent it in this topic) as far as I know pays for this service so is not a freeware one where you have no expectations for any action. Here can you please kindly act and not in a years term but in the coming few days/weeks. This must be either a settings issue at your or our side or a serious issue in the program that cause trouble most probably ten-thousands of users but they are tired to complain. I know that you must be working ******* all topics but this one probably hasn't got enough attention however this was the first step in a communication flow - that we are let known that someone wants to communicate with us. Thank you.