Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.
Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.
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The mobile app on iOS and Android needs to have the same transfer functionality that the desktop application does. You should be able to Transfer, Transfer Consult, and Transfer to Voicemail. Please make sure that the transfer consult and transfer to voicemail make it in the next updates for iOS and Android mobile devices.
This continues to be on our backlog due to prioritization of other work items. We will update when there is more to share.