269 votesMark Sim-Smith commented
We often get long chats when resolving incidents, and looking at a long chat history is tedious. We'd like to pull the chat history out to condense/summarise in a document. It's very hard to do this in Teams at the moment, due to slow loading of history and no find capability, as well as no copy/paste of multiple messages
620 votesMark Sim-Smith commented
I'd love to be able to convert a chat into a channel on an existing Team. Often chats have a lifetime that's worth preserving, and it makes a chat discoverable. These can be managed as a channel, but not as a chat. An example is when we have an incident where the investigation starts its life as a chat between two people, then gradually snowballs to the point where we want it to be discoverable both immediately, and also to have it archived for future reference as required.