Mark Sim-Smith

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  1. 467 votes
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    45 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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    Mark Sim-Smith commented  · 

    We often get long chats when resolving incidents, and looking at a long chat history is tedious. We'd like to pull the chat history out to condense/summarise in a document. It's very hard to do this in Teams at the moment, due to slow loading of history and no find capability, as well as no copy/paste of multiple messages

    Mark Sim-Smith supported this idea  · 
  2. 1,744 votes
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    248 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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    Mark Sim-Smith commented  · 

    I'd love to be able to convert a chat into a channel on an existing Team. Often chats have a lifetime that's worth preserving, and it makes a chat discoverable. These can be managed as a channel, but not as a chat. An example is when we have an incident where the investigation starts its life as a chat between two people, then gradually snowballs to the point where we want it to be discoverable both immediately, and also to have it archived for future reference as required.

    Mark Sim-Smith supported this idea  · 

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