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1. Add hold music in consultative transfer of PSTN calls

   399 votes

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   90 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
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   Chris Smith commented  ·  Dec 2, 2020  ·  Edit…  ·  Delete…

   This is one of the biggest issues a number of our larger customers have with Teams Calling.

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   Chris Smith commented  ·  Sep 21, 2020  ·  Edit…  ·  Delete…

   Affecting a few of our customers where callers will hangup when the solution is used in very small contact centres.

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   Chris Smith supported this idea  ·  Sep 21, 2020

2. Call Detail Record (CDR/SMDR) for Teams - Call Accounting

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   4 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Chris Smith supported this idea  ·  Nov 8, 2020

3. Add working hours to Teams Calls

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   18 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Chris Smith supported this idea  ·  Aug 31, 2020

4. Voicemail on busy

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   184 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   under review  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   We are still considering the Voicemail on Busy feature for future releases, and will continue to update the status when it changes.

   Note: The Busy on Busy feature has been released. Please see the following documentation for admin details:
   https://docs.microsoft.com/microsoftteams/teams-calling-policy
   https://docs.microsoft.com/powershell/module/skype/set-csteamscallingpolicy

   Thanks.

   Chris Smith supported this idea  ·  Aug 24, 2020

5. During the Team Tuesdays meetings, I cannot see the Chat icon

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   52 comments  ·  Public » Bugs  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
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   Chris Smith commented  ·  Apr 21, 2020  ·  Edit…  ·  Delete…

   Group chat in teams only supports 100 user, even though a meeting supports 250 attendees. I have no idea why MS didn’t line those two limits up.

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6. personal meeting room

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   45 comments  ·  Public » Scheduling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Chris Smith supported this idea  ·  Apr 17, 2020