Ron Tanner
My feedback
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85 votes
An error occurred while saving the comment Ron Tanner
supported this idea
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579 votes
Just following up to let you know we are making progress on this feature and will post when we have more news to share.
An error occurred while saving the comment Ron Tanner
commented
I thought I saw a release note that said the caller name would show in history soon. Still not working although on my iphone I see it.
Ron Tanner
supported this idea
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12 votes
An error occurred while saving the comment Ron Tanner
commented
This should definitely be an option for the Teams Administrator. We need this ASAP!
Ron Tanner
supported this idea
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204 votes
The team is reviewing this request and will keep votes & comments in mind.
An error occurred while saving the comment Ron Tanner
commented
We do this for external calls only with the Voice Elements direct routing SBC. A supervisor that wants to listen in can select a teams user that is talking to an end customer. They can "Listen", "Coach", or "Join". The calls have to be inbound or outbound through the direct routing interface. It does not work on internal Teams calls within a tenant or with the Microsoft Calling Plans.
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3,425 votes
I apologize for not having updated this. Changing the landing page for a Team and/or Channel remains on the backlog at this time.
Ron Tanner
supported this idea
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4,372 votes
An error occurred while saving the comment Ron Tanner
commented
Everyone always says to me "you're always busy" and never available. I want to be available to others.
Ron Tanner
supported this idea
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28 votesRon Tanner
supported this idea
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Yes, paramount that history remembers the caller ID Name information that displays when the phone is ringing.