Magnus Ström

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  1. 30 votes
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    4 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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    Magnus Ström commented  · 

    In Teams client on IOS this works - search to make a call lists both auto attendants and call queues - to not have that in the primary application is beyond belief..

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    Magnus Ström commented  · 

    This is the least that should work.
    At least it should be able to follow a URL to dial a UPN - but it seems that Teams searches for the UPN and doesn't find it instead of dialing..

    Magnus Ström supported this idea  · 
  2. 53 votes
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    12 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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    Magnus Ström commented  · 

    This would be so useful - please get it in!

  3. 15 votes
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    2 comments  ·  Public » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 28 votes
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    3 comments  ·  Bug Reports » Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
    Magnus Ström supported this idea  · 
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    Magnus Ström commented  · 

    A definite must have, and it shall include the ability to transfer calls to contacts/speed dials.

  5. 9 votes
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    1 comment  ·  Bug Reports » Client - Android  ·  Flag idea as inappropriate…  ·  Admin →
    Magnus Ström supported this idea  · 
  6. 501 votes
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    45 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Magnus Ström supported this idea  · 
  7. 41 votes
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    4 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
    Magnus Ström supported this idea  · 
  8. 5 votes
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    0 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 10 votes
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    1 comment  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 20 votes
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    0 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 15 votes
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    2 comments  ·  Public » Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 591 votes
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    69 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 3 votes
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    1 comment  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Magnus Ström commented  · 

    Now found one can use /call in the search bar to find and dial Call Queues, Persons and Auto Attendants - but would be much more intuitive if when being in the Calls tab you had a search line to find people - e.g. under Speed Dial, Contacts, History, Voice Mail also had directory...

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  14. 19 votes
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    4 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Magnus Ström commented  · 

    This idea is near identical to what I had drafted as suggestion :-)
    In addition to Lucas text I would like to add my thoughts on implementation:

    The functionality shall be enabled/disabled on call queue level, and be overridden by user option to sign in / out during a shift. Next change - shift start/end shall set the status again.

    Magnus Ström supported this idea  · 
  15. 939 votes
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    126 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Magnus Ström commented  · 

    Call recording for 1:1 calls is must have - and ought to be a fairly small item given the recording is available for group calls....

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