Narasa Sarat Medapalli

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  1. 46 votes
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    9 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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    Narasa Sarat Medapalli commented  · 

    Looks like this is resolved and Communication credits are working out with virtual phone system license on the resource account.

    Narasa Sarat Medapalli supported this idea  · 
  2. 322 votes
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    52 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Narasa Sarat Medapalli commented  · 

    Added the snippet for friends

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    Narasa Sarat Medapalli commented  · 

    This is now possible by directly giving the E164 format number with new option to External transfer in Auto attendant. Looks like Communication credits are doing the magic to route the calls to PSTN from Auto attendant.

    Narasa Sarat Medapalli supported this idea  · 
  3. 558 votes
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    53 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 860 votes
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    106 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 6 votes
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    Narasa Sarat Medapalli supported this idea  · 
  6. 7 votes
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    1 comment  ·  Public » Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 12 votes
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    0 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 3 votes
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    0 comments  ·  Public » Settings  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 2,746 votes
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    272 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 2 votes
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    0 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 50 votes
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    3 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 44 votes
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    6 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Narasa Sarat Medapalli commented  · 

    The Option is there today, not sure if that is working as intended. We have Attendent routing with Presence-based routing and still calls ring to the agents who are away or Busy.. This is not good.

  13. 6 votes
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    0 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 798 votes
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    87 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 289 votes
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    154 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 63 votes
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    16 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 336 votes
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    46 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 12 votes
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    2 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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  19. 84 votes
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    6 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  20. 652 votes
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    87 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.

    Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.

    Thanks.

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    Narasa Sarat Medapalli commented  · 

    Is there any update on this ???

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