My feedback

1. Call Queue Opt In/Out Based on Status

   128 votes

   Vote Vote Vote

   Sign in

   prestine

   Your name

   Your email address

   (thinking…)

   

   Password

   Sign in with: Facebook Google

   Forgot password?

   Create a password

   I agree to the terms of service

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   11 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Trent Rhoden supported this idea  ·  July 17, 2019
   An error occurred while saving the comment
   Trent Rhoden commented  ·  July 17, 2019  ·  Edit…  ·  Delete…

   Agreed! We have an issue where we have on-site technicians that are part of a call queue and continue to receive calls when out of the office. This forces the technicians to put themselves in DnD status, which also disables alerting for messages through Teams. This needs to be fixed asap or allow DnD to only apply to calls not messages/alerts.

   Save Submitting...