Will

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    6 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Will supported this idea  · 
    Will commented  · 

    I'm in the process of rolling out MS Teams with Polycom phones, this issue is a major source of confusion and concern for customer service with the organisation.

    People have call groups of 5 people. If the original person does not answer their phone, the other 5 ring. When the original person sees their missed calls (after returning) they cannot tell whether the call was answered by a group member or not.

    Ideally the history should read - call from 123456 for 234567 answered by 345678

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