Ray Jacobson

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  1. 38 votes
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    5 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
    Ray Jacobson commented  · 

    This would be a great help as we have to shadow our new hires during the 2-week training time frame.

    Currently, 9/10 times, the Analyst has to pause the conversation to give the users side of the story where if we had the above features we could monitor and contribute in a timely manner.

    Ray Jacobson supported this idea  · 

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