Brian
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9 votesBrian
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49 votesBrian
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75 votesBrian
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149 votesBrian
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785 votes
Thank you for your feedback, the team is working on this ask. We will share an update as soon as one is available.
Brian
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231 votesBrian
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10 votesBrian
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375 votes
For the scenarios in this item and in comments, please make sure that your admin updates the firmware for your device.
An error occurred while saving the comment Brian
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145 votes
Thank you for your votes and comments on this, the team is planning out this work. We will update when we have more to share.
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commented
I have had an open support ticket running for the last several weeks, waiting for troubleshooting/callbacks from the Microsoft tech, having to reschedule because the tech gets stuck on other calls and never follows up with me, just feeling like I'm being led along to a point where this would ultimately be fixed, only to find out this is a function "IN PRODUCTION", but then being told that this is "not added yet/not yet been tested to work". Why has this feature been in available to be configured since July, Microsoft has published KBs on how to configure it properly with correct external number formatting, but the feature is "not added yet/not yet been tested to work"? I spent hours and days and weeks trying to work with the Microsoft tech who just let me know that there is no resolution to this, and now my customer who has been patiently testing with me thinking this would eventually be resolved has to be told it's not going to work because Microsoft is putting features in production that don't work. I've been happy with how Microsoft has developed/improved Teams over the last year, but this situation has been very frustrating.
Brian
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225 votesBrian
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365 votesBrian
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705 votesBrian
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95 votesBrian
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796 votes
Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.
Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.
Thanks.
Brian
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1,125 votes
For organizations that need call recording for compliance purposes, admins can set via policy. To see how this works for calling and meetings, please see https://docs.microsoft.com/MicrosoftTeams/teams-recording-policy.
1:1 convenience recording is currently on the teams backlog. We will share an updated here as soon as it is available.
Brian
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15,825 votes
Thank you for your continued feedback! We are happy to share that we have rolled out 800+ emojis to our Desktop and Web platforms, with Mobile rolling out in the coming months. This update includes 6 skin tone options, different genders for applicable emojis, and emojis featuring people with disabilities. Please note that you can also add native OS emojis using “Win + .” shortcut in Windows and “Cmd + Ctrl + Space” in MacOS.
Today, you can add a custom meme with your own caption in the Sticker/Memes feature. To learn more, please visit https://support.microsoft.com/en-us/office/send-an-emoji-gif-or-sticker-in-teams-174248c9-e64d-4de1-9f41-3199cc0751ad.
Brian
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20,635 votes
Thank you for your feedback. The team is currently planning for this work, we will share an update as soon as one is available.
Brian
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159 votes
An error occurred while saving the comment Brian
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I just received a complaint about this yesterday. Why would there be no hold music for call-queue calls placed on hold?
Brian
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1,001 votes
Thank you for your feedback, the team still has this item under review to add more data and enhancements, and are taking your votes adn comments into account.
Please visit https://docs.microsoft.com/microsoftteams/cqd-teams-aa-cq-historical-report to see if this helps in obtaining data around Auto Attendant and Call Queue. We will share an update as soon as one is available.
Brian
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As we deploy Microsoft Teams Phones to additional clients, more people are asking for better incoming caller ID functionality. Phone numbers are OK, but businesses require additional info.