Craig Aston

My feedback

  1. 345 votes
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    41 comments  ·  Public » Shifts  ·  Flag idea as inappropriate…  ·  Admin →
    Craig Aston supported this idea  · 
  2. 24 votes
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    5 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Craig Aston commented  · 

    Microsoft documented this change here: https://techcommunity.microsoft.com/t5/Microsoft-Teams-Blog/Auto-Attendant-and-Call-Queues-Service-Update/bc-p/660440#M3152

    The licencing requirement is apparently a temporary fix for the problem they created by moving to Teams. See my response below.....

    This is totally unacceptable, I have just started work to move our entire organisation to the cloud PBX system but now through the rollout of a new user interface you require us to purchase licences for Auto Attendants until you fix the problem you have created? In that case are you going to refund us for the additional licences we now 'temporarily' require while you fix this?

    At the moment we have halted our migration until this is resolved. I have raised a support ticket, but I know they are unlikely to be able to help at this point.

    This needs resolving as soon as possible.

    Craig Aston supported this idea  · 

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