Gaurav

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  1. 28 votes
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  2. 1 vote
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  3. 15 votes
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  4. 1 vote
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  5. 119 votes
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    20 comments  ·  Public » People  ·  Flag idea as inappropriate…  ·  Admin →
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    Gaurav commented  · 

    A recent (Jan 2020 first week) fix has enabled display of external user Friendly names but apparently only if the external user is a Teams/Office 365 user. The Teams client (and the latest SfB client) can detect that the remote user across Federation is a Teams users, and also show their Friendly name.

    However, the problem still exists if the external user is a pure Skype for Business user or Trusted Application reachable across federation. In this case, only the SIP URI (email style) shows, and not the Display Name.

    So: If remote user is Teams user, friendly name will show. If remote user is SfB On-premise user, friendly name does not show (as of Jan 14, 2020)

  6. 515 votes
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  7. 4 votes
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  8. 5 votes
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  9. 363 votes
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    49 comments  ·  Public » Bots  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 1,426 votes
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    60 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Gaurav commented  · 

    Feature parity with SfB can only be claimed if a replacement for UCMA, or at the very least the Lync SDK (client SDK) is provided.

    The Bot Framework plus Graph/Calling API is a clumsy solution.

    Unlike UCMA or Slack, a bot can not listen into a conversation without being @mentioned which defeats the essence of cognitive assistance bots as well as other sentiment analysis or assistive productivity applications. Microsoft has substituted its notion of privacy controls in this implementation for what a company ought to be able to decide for its own tenant.

    The HTTP based architecture is perceptibly slow compared to the socket based architecture of UCMA and the local inter process communication based architecture of the Lync client SDK. It has many moving parts ( Teams client <> Teams/O365 <> Bot Framework <> Bot), each a http based connection with associated connections set up/tear down to deliver a basic message.

    Finally, presence updates are atrociously slow which is a deal breaker for contact center apps that rely on agent presence/availability.

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  11. 234 votes
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  12. 62 votes
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  13. 6 votes
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  14. 25 votes
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  15. 228 votes
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    24 comments  ·  Public » Bots  ·  Flag idea as inappropriate…  ·  Admin →
    on the backlog  ·  Warren responded

    This item is still on the backlog. I’ve received no further updates yet about this topic. I will continue to bring your feedback to the feature team.

    -Warren

    Gaurav supported this idea  · 
  16. 4 votes
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    0 comments  ·  Public » Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
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