kroonr

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  1. 2,449 votes

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    259 comments  ·  Public » Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your continued feedback. We are continuously improving the clients to use less memory and RAM.

    The upgrade to Electron 10 has rolled out fully to the public at this point. Telemetry and testing has shown that this is helping to improve memory performance on the client.

    We will continue to work on improvements, and will share more updates as they become available.

    For more details on how Teams currently uses memory, please visit https://docs.microsoft.com/en-us/microsoftteams/teams-memory-usage-perf.

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    kroonr commented  · 

    Lately, and I say lately my computer has been sluggish after using Teams for video conferencing. Today because both Outlook and Teams had become unresponsive to mouse clicks and keystrokes I checked the Teams memory usage and it was at 459MB. We were planning on migrating to a Teams based contact center but the latest reviews about Teams being a memory hog and my own experience have caused me to raise a big red cautionary flag and expect we will either shelf the Teams based contact center idea or simply forego it altogether and look for something more stable.

    The response from a Microsoft Agent/Moderator on answers.microsoft.com do not provide any confidence either that this issue will be resolved anytime soon and seriously, Microsoft expects users to go through all the steps listed below to free up Teams memory? Sounds to me like Microsoft knows what the problem is and how to fix it, just hasn't bothered to implement a solution.

    "For your problem, I suggest you try to clear the caches of Teams and see if there is any improvement:

    Go to %appdata%\Microsoft\teams Then delete the following files. As a side note, you can move the files to another place to avoid the data loss.

    a. In Application Cache > Cache folder, delete all files in it.

    b. In Blob_storage folder, delete all files.

    c. In Cache folder, delete all files.

    d. In databases folder, delete all files.

    e. In GPUCache folder, delete all files.

    f. In IndexedDB folder, delete the .db file.

    g. In Local Storage folder, delete all files.

    h. In tmp folder, delete all files."

  2. 306 votes

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    160 comments  ·  Public » Devices (Headphones, Cameras)  ·  Flag idea as inappropriate…  ·  Admin →
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    kroonr commented  · 

    Interesting, I had this problem too. Had my default sound set to pc mic and speaker but, apparently there is another sound setting in Teams called "Audio Devices" where I had to set it to "PC Mic and Speakers" even though the fields below that clearly list Speakers and Mic as already set to PC speaker and Mic. I find it confounding and disturbing that Microsoft cannot develop an app that uses their own Operating system default settings.

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