Peter Almer Frederiksen

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  1. 10 votes

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    2 comments  ·  Bug Reports » Calls  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
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    Peter Almer Frederiksen commented  · 

    Exactly - not everyone in a Team usually handles the Help Desk.
    The I need to create a separate Team just for that.
    Please enable the possibility to use private channels.

  2. 138 votes

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    11 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
  3. 1 vote

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    0 comments  ·  Bug Reports » Calls  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen shared this idea  · 
  4. 58 votes

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    9 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
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    Peter Almer Frederiksen commented  · 

    The root cause of the problem is that Teams rings loudly when new calls enter the queue, while the attendant is on a call. It should be silent and only visually show the calls waiting in the queue, or just give a short beep. If that was the case, rejecting calls will seldom be needed, as the overflow setting will handle it is too many calls comes in.

  5. 75 votes

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    7 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
  6. 426 votes

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    56 comments  ·  Public » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
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    Peter Almer Frederiksen commented  · 

    And the other way around: When the Teams mobile app detects that the mobile phone is used for a cellular call, the Teams status should be set to "Busy".

    The same if the mobile phone is used for calls using any other voice apps, like WhatsApp, Skype, Facebook Messenger.

  7. 1,471 votes

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    161 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

    In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

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    Peter Almer Frederiksen commented  · 

    This bug actually makes call queues impossible to use. In a reception where you get many calls, you can't continue the current call due to disturbance from new calls entering the queue. New calls should just show up visually, maybe with just a short "beep".

    Peter Almer Frederiksen supported this idea  · 
  8. 1,542 votes

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    365 comments  ·  Public » Search  ·  Flag idea as inappropriate…  ·  Admin →
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    Peter Almer Frederiksen commented  · 

    When working with search, it is important to fix the "double name search bug" as well - we can't find our colleagues after we moved from on-prem to cloud!

    Examples
    1) Azure AD - first name: William Howard, last name: Taft -- a search for Howard returns no results
    2) Azure AD - first name: William, last name: Howard Taft -- a search for Taft return nothing
    3) Azure AD - first name: (Bill) William, last name: Howard Taft -- a search for Bill returns nothing, due to parentheses, they should be ignored in a search.

    The above searches fail both from Teams and from Microsoft 365 Admin Center / Active Users.
    However, search #1 and #2 works well from the Azure AD portal / users.

    Peter Almer Frederiksen supported this idea  · 
  9. 5 votes

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    0 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  10. 2,653 votes

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    164 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  11. 27 votes

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    0 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 40 votes

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    2 comments  ·  Public » Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 420 votes

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    101 comments  ·  Public » Mobile  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 718 votes

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    64 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
  15. 49,040 votes

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    5117 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Bug Reports » Search  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 485 votes

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    47 comments  ·  Public » People  ·  Flag idea as inappropriate…  ·  Admin →
    Peter Almer Frederiksen supported this idea  · 
  18. 1,464 votes

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    186 comments  ·  Public » People  ·  Flag idea as inappropriate…  ·  Admin →
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