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1. Secondary ring to be a beep on a Headset

   1 vote

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   0 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Edit…  ·  Delete…  ·  Admin →
   Schultzy shared this idea  ·  Jul 11, 2021

2. Merge Calls

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   300 votes

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   18 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   In Public Preview  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   Thank you for your feedback. We’re happy to announce that the Call Merge feature is included in our Dec 2020 Public Preview pack, and will be available to users who opt into Public Preview.

   Please see feature details here: https://techcommunity.microsoft.com/t5/microsoft-teams-public-preview/now-in-public-preview-call-merge/m-p/1972987

   You can learn more about the new Microsoft Teams Public Preview program here: https://aka.ms/TeamsPublicPreview, and Teams administrators can find documentation to manage which users will see the Public Preview option here: https://aka.ms/TeamsPublicPreviewAdmin

   Schultzy supported this idea  ·  Jul 11, 2021

3. Forward calls from the auto attendant to an External Number

   365 votes

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   69 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Schultzy supported this idea  ·  Jul 11, 2021

4. Include call history in chat

   434 votes

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   54 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   This work item is on the backlog.

   Schultzy supported this idea  ·  Jul 11, 2021

5. Show call history for calling queues, including which user answered the call

   461 votes

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   44 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Schultzy supported this idea  ·  Jul 11, 2021

6. No volume control

   447 votes

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   101 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Schultzy supported this idea  ·  Jul 11, 2021

7. When making a PSTN call from Teams for browser or teams for VDI, PSTN Ring back tone/Early Media is not played.

   461 votes

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   17 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Schultzy supported this idea  ·  Jul 11, 2021

8. Caller ID for outgoing Calls

   480 votes

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   92 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Schultzy supported this idea  ·  Jul 11, 2021

9. Barge, Whisper, Listen In

   489 votes

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   66 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   under review  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

   The team is reviewing this request and will keep votes & comments in mind.

   Schultzy supported this idea  ·  Jul 11, 2021

10. Teams places current Call on hold when screen sharing

    671 votes

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    113 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    This feature is on the backlog. We’ll update when we have more details to share.

    Schultzy supported this idea  ·  Jul 11, 2021

11. Option for Passive voice channels.

    691 votes

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    72 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Schultzy supported this idea  ·  Jul 11, 2021

12. Automatically block incoming calls when you are already in a call or meeting

    719 votes

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    64 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Schultzy supported this idea  ·  Jul 11, 2021

13. click to dial

    725 votes

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    57 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Schultzy supported this idea  ·  Jul 11, 2021

14. Teams Contact sync with Outlook

    734 votes

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    81 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Schultzy supported this idea  ·  Jul 11, 2021

15. Switch active call to Mobile phone

    777 votes

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    on the backlog  ·  42 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    Schultzy supported this idea  ·  Jul 11, 2021

16. Show if call forwarded or from a call group in call history / missed calls

    801 votes

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    73 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    on the backlog  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your continued feedback as this request remains on the team backlog. We will share an update as soon as one is available.

    Schultzy supported this idea  ·  Jul 11, 2021

17. Add hold music in consultative transfer of PSTN calls

    793 votes

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    177 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    working on it  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your feedback, the team is working on this ask. We will share an update as soon as one is available.

    Schultzy supported this idea  ·  Jul 11, 2021

18. Transfer to voicemail option

    797 votes

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    96 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    coming soon  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.

    Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.

    Thanks.

    Schultzy supported this idea  ·  Jul 11, 2021

19. Basic reports and call lists for queues and AA

    1,003 votes

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    112 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    try this instead  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your feedback, the team still has this item under review to add more data and enhancements, and are taking your votes adn comments into account.

    Please visit https://docs.microsoft.com/microsoftteams/cqd-teams-aa-cq-historical-report to see if this helps in obtaining data around Auto Attendant and Call Queue. We will share an update as soon as one is available.

    Schultzy supported this idea  ·  Jul 11, 2021

20. New calls ring while on call

    1,471 votes

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    161 comments  ·  Public » Calling  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    under review  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    Thank you for your feedback, the team has this request under review. We will share an update as soon as one is available.

    In the meantime, you may want to try using the “Do No Disturb” status if you are in a call or meeting, and do not want to get call notifications (rings and toasts). For more information on the various status settings in Teams and how they effect your notifications, including call notifications, please visit https://support.microsoft.com/en-us/office/change-your-status-in-teams-ce36ed14-6bc9-4775-a33e-6629ba4ff78e.

    Schultzy supported this idea  ·  Jul 11, 2021