Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.
Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.
Looking forward to this feature being GA.
Thanks for your feedback. Two updates on this:
1) Audio 1:1 call recording feature is on the backlog. We’ll update when we have more details to share.
2) Compliance recording is being worked on, partnering with 3rd party providers. Please see the posting below:
+1 for this
The feature team is at work on the hold music feature. We will update you when we have more details. Thanks.