My feedback

1. Open a thread, replying... too confusing.

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   prestine

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   7 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…Flag idea as inappropriate…  ·  Delete…  ·  Admin →
   Thibault Durand commented  ·  March 04, 2019  ·  Edit…  ·  Delete…

   I agree that this is a big issue and probably the issue that spawned this idea:
   https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16930585-drag-chat-messages-to-merge-them-into-one-reply-th

   This is a recurring issue here. Even with experienced user, users aware of the problem and users willing to reply to the thread (me included) happen to create a new thread instead of replying to the existing one.
   As it is, the reply-GUI is confusing and that fact that this issue is widespread is proof of it.

   Please fix, "reply to thread" and "create new thread" GUIs look too similar.

   I don't know how you could fix this. One way could be to remove the "New thread" interface at the bottom and add a floating "+ Add" button in the bottom right corner.

   Regards

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   Thibault Durand supported this idea  ·  March 04, 2019