Richard Cook

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  1. 170 votes
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    23 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard Cook commented  · 

    For those that remember the game app "Don't Press the Big Red Button"... We were actually trained to press the big red button. We need to be deprogrammed... Make the answer button bigger and bright green, and the decline button slightly smaller and darker red.

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  2. 13 votes
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    1 comment  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard Cook commented  · 

    I just spoke with support on this and was told that the last device that you signed in would get the call, regardless of how many devices you are signed in on. They confirmed that this feature was in Skype for Business, and is not currently in Teams, but that they intend to add it. I would encourage it to be a high priority. It seems like a little feature, but would improve the user experience for both mobile and in-office staff, and also makes the transition from a conventional phone system (PBX) to Teams voice much easier for less technological users.

  3. 338 votes
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    74 comments  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard Cook commented  · 

    This would be more than helpful. I can understand the mobile app being slightly behind the desktop, but need to keep the gap narrow. Mobile people cannot always open their computer. Searching contacts is fine for occasional use, but initiating internal calls on the run would be much faster if the speed dial section was mirrored on the mobile app.

  4. 271 votes
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    35 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Richard Cook commented  · 

    Are the Teams developers assuming that Teams calls will be done on a mobile device and not a computer? Seems presumptive... I use a Surface Book, so using Teams voice calls on my computer is just a easy as using my phone, but I work on my computer, so if I want to find the number for "who was it that called me yesterday" right now I have to stop using my computer and open my smartphone, which is disruptive. It would be more appropriate if the Teams desktop app features had all of the available features since (especially with a Surface) computers are basically mobile devices now. Also, when will the desktop app be able to properly interact with my Outlook contact groups...? There is a reason that I already have them saved there.

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