We’re currently working on defining a compact mode experience. I will post more details when we have more to share.
~AlexEdouard Paumier commented
Frankly, I find many of those positions excessively strong in regard to the UI. After using it a while now, we find that the UI is okay-ish regarding density. Sure it could be perfected, but still, I can see 18 messages in a standard screen.
When looking at the screenshots of the user voice, and reading sentencing like "I can't see more than 10 messages", I wonder if the problem is not that many users creates multiple conversations instead of a single one with multiple answers.
If so, I feel part of the user votes could be solved by something much more straightforward such as https://microsoftteams.uservoice.com/forums/555103-public/suggestions/33705811-after-starting-a-new-conversation-i-would-like-the
Just my opinion, don't shoot me :).
We have been iterating on different designs and are starting to test internally. I don’t have a timeframe but will keep you posted.Edouard Paumier commented
I think also this is one of the major root cause of dissatisfaction of users in regard to the user interface, though hidden under misunderstanding and confusion.
Because users do not understand this concept of "conversation", they start creating multiple ones, and as a result
- The display is extremely not compact. The result is a user voice with 7800+ votes on it (https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17408641-compact-mode).
- If one person of the team uses the reply feature on one of those conversation, the order is rearranged and conversations makes no sense. As a result I heard people saying "Stop using reply, it breaks the order of my messages".
Because of this one simple missing feature, the whole concept is unknown to users and going down the drain.
I would like to add a rationale on this :
- The probability I want to add a second message related to the one I just send is really high.
- The probability I want to start two parallel conversations just one after the other is extremely low.
Therefore, after creating a conversation, focusing on the "reply" instead of staying on the "start conversation" makes much more sense.