135 votesAnonymous commented
I turned on Teams as my default IM option from Outlook, but when I select the "Reply all with IM" it only opens a Teams chat window with the sender, same as "Reply with IM". Another colleague confirmed the same behaviour. Is this a bug, or is there something else I need to do in my setup for this to work correctly?Anonymous supported this idea ·
68 votesAnonymous commented
NOTE: Only tested with Outlook 2016 Desktop Client.
- Open Teams
- Click on your Profile icon and select Settings
- Under General, check the box next to "Register Teams as the chat app for Office (requires restarting Office applications)"
- Restart Outlook Desktop Client
Now you can see the Teams online status of a sender/recipient directly in Outlook and you can also reply to an email via Teams by selecting "Home > IM > Reply with IM" (see attached) from Outlook's ribbon menu at the top.
However, I've noticed that Reply and Reply-All both only open an IM reply to the Sender.