This is a badly missing feature for sales or customer service teams. Phone system doesn't currently allow callers to leave a message to a "group"... Terrible :(
This is so BADLY NEEDED! We simply cannot have customers being a infinite ring loop, they must be able to leave a message if no agent are available...
Thanks for your feedback. Two updates on this:
1) Audio 1:1 call recording feature is on the backlog. We’ll update when we have more details to share.
2) Compliance recording is being worked on, partnering with 3rd party providers. Please see the posting below:
We are using the Microsoft Phone System cloud based solution for Teams. Microsoft has a product to provide call intelligence (analyzing .mp3 or .wav) but Teams/voice PSTN in/outbound calls cannot be saved into Azure. :(
We need this feature badly...
The OWA team has added a “Teams meeting” toggle in the new meeting item, as a preview feature. If you’d like to try it out, please turn on ""the new Outlook" toggle in the upper right corner. We’ll set this to completed once it’s fully released by the OWA team.
This terrible issue confuses all of our users. They are told to use Teams only (even the toggle in the admin panel is set to Teams) but most of our users user Outlook Online (OWA) and each time they create a meeting invite only the Skype For business button is shown... Please fix and allow the add-in for outlook to also work for OWA.
86 votes20 comments · Public » Accessibility (keyboard navigation, reader, colors etc.) · Flag idea as inappropriate… · Admin →
Don't forge the chat based Staff HUB app on top of it!!! Too many duplicating technologies... Open Teams to handle B2B, B2E, and B2C, to be like Slack.
Yes, not sure why having so many communication products (Yammer, Office 365 Groups, Teams, Kaizala... ) Average user don't know where to go...takes a lot of training and extra governance from IT...