Thanks for your feedback. The transfer to voicemail option is currently in testing and will be released soon.
Note: Direct calls to a users voicemail is a separate feature which is planned. We’ll update when we have more details to share on this one.
This feature is heavily used on our current PBX and is a usability barrier to moving users into Teams
Teams shows the user names(from Outlook contacts) in toast and call history. We are working on showing contacts that are from Azure Active Directory.
We are piloting Teams, and even after a transition it is unlikely that ALL of our users will be using Teams for PSTN calling. The lack of CallerID information from our PBX/SBC into Teams is a real blocker for some users.
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