Anonymous

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  1. Call Queue Opt In/Out Based on Status

    129 votes
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    11 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    FYI, this is now available in Call Queues. You'll have to get your admin to enable it via the Teams Admin centre.

  2. Kuando BusyLights

    367 votes
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    118 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    We've been waiting for this for too long. The Teams status needs sorting ASAP. Up-to 5 minute delays are unacceptable - And the API needs releasing so the call status can be updated in realtime to hardware and software devices.

    Anonymous supported this idea  · 

  3. Show if call forwarded or from a call group in call history / missed calls

    267 votes
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    26 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
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    Anonymous commented  · 

    Skype for Business used to give the number. Teams doesn't. This is a much needed feature for users who answer call from customers!

  4. Blynclight for Microsoft Teams

    880 votes
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    202 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →
    in testing  ·  AdminAlex (Teams Engineering, Microsoft Teams) responded

    The team is happy to announce that this functionality is now available through the Presence Graph API which is now in public Beta! We have additional functionality planned for the API so please keep checking back for updates.

    Please note that this is a beta version of the API and may be subject to change. Use of these APIs in production applications is not supported.

    - Online documentation: https://docs.microsoft.com/en-us/graph/api/resources/presence?view=graph-rest-beta

    Enjoy!

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    Anonymous commented  · 

    We use Blynclight alongside other presence products like Kuando Busylight. We need the API to expose user presence in real-time - And would be useful for a status board on the wall to see who is at their desk or on the phones.

    Anonymous supported this idea  · 

  5. Show who answers a call

    39 votes
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    8 comments  ·  Public » Notifications  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 

  6. Basic reports and call lists for queues and AA

    260 votes
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    27 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    We've been asking for this in Skype for Business. It'll probably need an overhaul of their system for this data. I wouldn't expect it anytime soon.

    Anonymous supported this idea  · 

  7. Skype integration (Consumer Federation)

    3,848 votes
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    619 comments  ·  Public » Messaging  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Madness. Millions of users unable to contact Businesses using a globally recognised product.

    Whoever declined this request needs to deliver their head on a platter.

    Anonymous supported this idea  · 

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