Alex Carlock

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  1. 1,469 votes
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    130 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    This is also an issue for us because our users are members of Teams from multiple organizations. Because they miss calls/chats when switching tenants, we tell them to use a browser to open Team Tenants they're guests in, so it's a problem they can't share their screen when doing that. Our issue wouldn't be so bad if people could stay logged into multiple tenants at the same time, or open multiple copies of the Teams app at the same time.

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  2. 201 votes
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    32 comments  ·  Public » Developer Platform  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    We've also found that because DND still allows messages to come through, people keep sending messages and then call when they don't get a response. DND is not respected in the mobile client (at least that's what my user says) so the call rings through. It'd be better if DND at least informed the sender that the recipient is on DND and may not see the message.

  3. 160 votes
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    26 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Carlock supported this idea  · 
  4. 4,160 votes
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    on the backlog  ·  278 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
    Alex Carlock supported this idea  · 
  5. 146 votes
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    101 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →

    This issue is in our backlog, but we wanted to share a workaround that may help in the meantime. You may run into this issue if your Outlook client is logged into a different account than your Teams client.

    As a workaround, when you join the meeting, make sure your Outlook client and Teams client are logged into the same account that the meeting was scheduled from.

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    Alex Carlock commented  · 

    We just had this happen to a few users as well. I'm still collecting info about how they created the meting request and what it looks like in their calendar. This'll be a problem if it keeps happening.

    Alex Carlock supported this idea  · 
  6. 21,041 votes
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    1642 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →

    As stated in the last update, the ability to use multiple Teams accounts at the same time is being implemented in stages for Desktop. Faster tenant switching functionality on the Windows client has been rolled out to the public ring fully, and Mac will begin rolling out soon. Work is in progress on cross-tenant notification improvements, and support for multiple accounts on desktop will follow. We’ll keep you posted!

    Note: The ability to use multiple Teams accounts at the same time is supported on iOS & Android today.

    Thanks,
    Alex & the Teams team

    Edited

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    Alex Carlock commented  · 

    I think this is our largest complaint. Our end users are Guests in other tenants or have full accounts in other tenants. When they are forced to switch tenants, they miss calls and messages in our tenant. This severely limits communication.

    Our end users are looking to 3rd party tools to deal with that, and I'd really prefer MSFT just add this functionality.

    It's been a month since the latest admin comment. Is there any newer update?

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    Alex Carlock commented  · 

    I don't log in with multiple accounts but I am a guest in other tenants. My biggest complaint is that when I switch between our corporate Teams and the one's I'm a Guest on, I lose all access to our corporate functionality: No chat with anyone, no phone calls, no access to review corporate and other documents at the same time. People have taken to using the Web client in In-Private to access Guest Teams so they can have our Corporate Teams open all the time. Not good.

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  7. 12 votes
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    1 comment  ·  Public » Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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  8. 7 votes
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    1 comment  ·  Public » Notifications  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    Agreed. I was working in a document outside of Teams while having a conversation on a discussion board in Teams. Unless the other person @ messaged me, I didn't get a notification. Because I was in another application I didn't notice that the Discussion board turned bold. I'd like an option for a toast popup notification or at least for Teams to flash on the taskbar any time someone replies to a conversation I'm a part of.

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  9. 503 votes
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    41 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    I'd like it to show the name that comes from the PSTN, and show the name from the GAL or Personal contacts if that differs from the PSTN information. I'm still very surprised that Teams doesn't at least show the name that comes from the PSTN.

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  10. 10 votes
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    1 comment  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    I agree. I'd like an option to silently notify me when a call comes in while I'm on a call. I'd also like the "hang up" button to ignore the call and let it ring a few more times, and then send the person directly to VM. I don't want people to know that I've sent them to VM.

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  11. 290 votes
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    30 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    I'm surprised this is still an issue. Microsoft needs to get on this one. It would be a quick win. Even searching in the Admin center suffers from this problem.

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  12. 2 votes
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    0 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 5 votes
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    2 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    I'm seeing it too, but it's only under certain circumstances. I have my teams full screen (1920x1080 native resolution 24" Full HD), so I have a good amount of screen real estate. When someone shared their screen with me AND I have the right hand chat bar open, the screen share is pushed to the left behind the Teams Left Navigation bar. If I close the Chat window the Screen share again fits to the right of the Teams Navigation bar. Also, making the Sharing screen Full screen keeps it from being covered by the Teams navigation bar. So there's a workaround, but I'd prefer it if there were options to shrink the screen share to fit inside the fully viewable area of Teams, or allow us to scroll back and forth to get to the entire screen.

  14. 20,551 votes
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    1852 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →

    The rollout of Multi-Window Chat is progressing well. If you don’t have it yet, please sit tight. We continue to expect to have it fully enabled in the public ring by the end of May.

    Note: Per the roadmap, Multi-Window Meetings & Calls will be enabled in June.

    Thanks for your patience & enjoy!

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    Alex Carlock commented  · 

    We really need this. I can echo other comments that I ignore notifications and chats because I lose my context when moving around the application. Teams reduces multitasking (maybe that's the goal, make us focus on one thing at a time more?). I typically pop out documents and work using the Desktop applications (Excel, Word, PowerPoint) instead of working within Teams because of this.

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  15. 15,460 votes
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    1516 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    What I prefer about Skype for Business UI is that I can have my chats or phone calls in a small screen that takes up less than 25% of my overall screen which I can push to the side while doing other work. Even on a full HD 1920x1080 resolution 15" screen I feel I need Teams to be full screen to see enough rows of chat. Plus teams is a beast for Telephone calls. When you minimize it, you loose all call control and keeping it large enough to see the dialer takes up a lot of space, or forces me to constantly resize teams so I can see other things. SfB is better here too.

  16. 950 votes
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    on the backlog  ·  112 comments  ·  Public » People  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    Argh. Yet another thing that Skype For Business does and Teams doesn't have yet. We're looking at transitioning and I keep feeling like while Teams is better at a lot of things, SfB is still better as a chat/phone client.

    Alex Carlock supported this idea  · 
  17. 74 votes
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    5 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    I liked that Skype for Business had a small call control window that was always on top even if SfB was minimized.

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  18. 167 votes
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    21 comments  ·  Public » IT Pro  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    I've been asking for this in Skype for Business and was hoping Teams would have it. We want to be able to block a number company wide, not just have each end user do it.

    Alex Carlock supported this idea  · 
  19. 349 votes
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    64 comments  ·  Public » Files  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    Adding a "Me too". Being limited to basically one thing at a time (document, vs chat, vs meeting, etc.) makes it harder to stay productive.

  20. 2,363 votes
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    312 comments  ·  Public » Files  ·  Flag idea as inappropriate…  ·  Admin →
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    Alex Carlock commented  · 

    A bump from me. Teams is great... If you want your corporate documents spread out in their own little team siloes (which may make sense for certain sets of users, but not for others). I'd love a way to link to common SharePoint library subfolders so that the team can collaborate using the Teams tools but still store documents like Statements of Work and signed Contracts in common repositories that others will be able to search.

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