RENÉ RODRIGUEZ

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    1950 comments  ·  Public » Teams and Channels  ·  Flag idea as inappropriate…  ·  Admin →

    We acknowledge the customer demand for Private Channels and have been hard at work on it. Private Channels is currently in preview with a select group of customers. We expect to release the feature to the public later this Fall, and will update here when we are starting to roll out to all customers. We appreciate all the feedback you have provided to us on this forum and thank you for your patience.

    ~Alex

    RENÉ RODRIGUEZ supported this idea  · 
    RENÉ RODRIGUEZ commented  · 

    The concept of O365 TEAMS is brilliant. However in practice, within a host of industry applications, it's not as user friendly as it simply should be. For example - the premise is collaboration. Great. However, within the manufacturing industries, interacting with customers is paramount to a successful relationship. It's awesome that you can invite external customers to a TEAM. However, it's not a good business practice to allow ALL communication to be shared with that customer. Hence, the ability to create a TEAM, then create private channels within that TEAM is absolutely critical - just because humans are humans. It's really quite simple. Do you even realize how enthusiasm wanes drastically when TEAMS is introduced and then that little caveat of "oh. so you know all members can see everything within a TEAM." This alone makes adoption of TEAMS extremely difficult for everyone.

    Personally, I do not feel the breakdown of various TEAMS is necessary. But that's just my opinion within my experience in Financial, Manufacturing and Medical Industries I've helped migrate to O365. However, the ability to have private channels within a TEAM is paramount.

    Just my thoughts.

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