Mario

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  2. 2,988 votes

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  4. 2 votes

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  6. 115 votes

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  7. 105 votes

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  8. 56 votes

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  10. 1,937 votes

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    597 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Mario commented  · 

    Hi we have a few users that have reported this incorrect status. Teams shows you OoO. same status on web as desktop. Have tried clearing users\User Name\AppData\Roaming\Microsoft\Teams Cache folders as MS tech requested but still same issue

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