James

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  1. 78 votes
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    18 comments  ·  Public » Mac  ·  Flag idea as inappropriate…  ·  Admin →
    needs your feedback  ·  Warren responded

    Please email me your logs so I can have the development team investigate.

    You can generate logs by using the shortcut CRTL+ALT+SHIFT+1

    This will generate a txt file in your Downloads folder starting with the name “MSTeams Diagnostics Log……………”.

    Please email the logs to: TEAMSML@microsoft.com and use the Subject line of “OSX client – App Quits”

    Thank you!
    -Warren

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    James commented  · 

    Here's my logs.

    PLEASE, for the love of god... FIX THIS!!

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    James commented  · 

    Every single day... multiple times a day... for MONTHS now.

  2. 243 votes
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    66 comments  ·  Public » Mac  ·  Flag idea as inappropriate…  ·  Admin →
    thank you!  ·  Warren responded

    I will be closing this topic since the feature request has been split apart into each individually requested item. This will allow you to see when items are actually closed out and moving ahead instead of having one item giving a perpetual misrepresentation of multiple pieces.

    Please take the time to vote for each of these you are impacted by.

    1) OSX client updates – app quits multiple times a day – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838036

    2) MAC app fails to update with standard account (needs admin creds) – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838069 (This item is completed)

    3) Update files are stored on the MAC taking up a lot of disk space – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838114

    4) Need prompt before updating on MAChttps://microsoftteams.uservoice.com/forums/555103/suggestions/33838126

    5) After update on MAC – notifications are missed – https://microsoftteams.uservoice.com/forums/555103/suggestions/33838144 (This item is due to individual organizations not using modern authentication – once modern authentication is used, this issue will no longer…

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    James commented  · 

    It's been two and a half months since my last comment and this is still happening multiple times a day, every single day. Day in and day out. It's VERY annoying and I wish my company used something else besides Teams cause it's been going on for getting close to a year now. Do you even care about Mac users AT ALL? It's really hard to tell.

    James supported this idea  · 
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    James commented  · 

    Other people on my team w Macs are also having the same issue. Every time we open Teams it tries to update and every time it fails and always asks again. This issue should not have been closed. None of the descriptions above look like they're handling this specific issue.

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    James commented  · 

    I have been having this exact problem for 2 weeks. It never stops asking to update and it never successfully updates. it's very tedious.

  3. 2 votes
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    1 comment  ·  Public » Bugs  ·  Flag idea as inappropriate…  ·  Admin →
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    James commented  · 

    This is happening to every single person on High Sierra at my company. It's constant. It's annoying. It's been going on for weeks and weeks. Our IT dept can't do squat about it. PLEASE FIX!

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