Great news! We just started working on this for the AUDIO portion. We are still trying to determine feasibility for the video portion of your request.
I see this is available for FirstLine (F1) Subscribers now. Any eta on when it will be available for Business Essentials license users?
I’m so happy to share an update with you! The feature team has let me know that they are working hard at this and are aiming for a spring time release.
Please comment below if you might be interested in testing or TAP, and include the industry, company size, and location of your org. We would likely want to hit a very wide range of demographics.
This feature is partially implemented at this point. We are still working on the last part of being able to play the messages thru the earpiece of the phone. Enjoy!Dustin commented
We have a lot of field employees that are used to having walkie talkies, if this was added user adoption would be better for us!!