We have been iterating on different designs and are starting to test internally. I don’t have a timeframe but will keep you posted.Anonymous commented
The users I work with have trouble understanding the concept of a conversation within a Team. They tend to use a new conversation for each message, because this is what the user interface looks like (the "chat" at the bottom), instead of starting a conversation then using the reply feature to keep with that conversation. It would be much better to have something that hides the new conversation box to it makes it more intuitive that you should reply to existing conversations. This could be either having to do something extra to start a new conversation (click a button first, which would be on par effort wise with clicking the reply button), or moving the new conversation box to somewhere within the UI that doesn't look like a traditional chat.