Benjamin Sparks

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  1. 3 votes
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    1 comment  ·  Public » IP Phones  ·  Flag idea as inappropriate…  ·  Admin →
    Benjamin Sparks shared this idea  · 
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    Benjamin Sparks commented  · 

    I even tried to work around this by changing the call queue to allow agents to opt-out of the group. I thought this might take away the prompt as the agent could remove getting the calls by controlling their profile. I do wonder if that is not the best way to allow this functionality. I get the purpose of the prompt but in some cases, you need to be able to remove the prompt.

    Users can control which call groups they are answering for by clicking the link provided below.

    LINK: https://aka.ms/cqsettings

  2. 42 votes
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    5 comments  ·  Public » Calling  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 2 votes
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    0 comments  ·  Public » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 10 votes
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    0 comments  ·  Public » Calendar  ·  Flag idea as inappropriate…  ·  Admin →
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  5. 18 votes
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    1 comment  ·  Public » Scheduling  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 1,559 votes
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    168 comments  ·  Public » Meetings  ·  Flag idea as inappropriate…  ·  Admin →
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  7. 71 votes
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    4 comments  ·  Public » Planner  ·  Flag idea as inappropriate…  ·  Admin →
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