Rory Donnelly
My feedback
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2,318 votes
The team is reviewing possibilities in this space but does not yet have a date on this. We will update when there is news to share.
An error occurred while saving the comment An error occurred while saving the comment Rory Donnelly
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Please can we have an update on this??? We use Attendant Console from Landis and they can't integrate the attendant console with Teams client until you release the client API.
This is critical!
Rory Donnelly
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1,128 votesRory Donnelly
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An error occurred while saving the comment Rory Donnelly
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Okay so we started to roll out Teams to our SfB users and have had to roll back. We have thousands of contacts in our GAL for partners and clients, and no-one can find those numbers to make a call from Teams. This seems like a fundamental requirement for making a call. It's there in SfB but not in Teams??? We won't be moving to Teams until this is available, and if it's not, we'll have to look elsewhere for a voice/collaboration solution when SfB reaches EOL.
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2,823 votes
This feature is under review by the feature team. No new feedback at this time.
-WarrenRory Donnelly
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8,955 votes
The team has delivered improvements to the New Meeting experience in Calendar such as optional attendees, richer custom recurrence UX, as well as enhanced meeting RSVPs.
To learn more about RSVPing to meetings in the Teams Calendar, how to create a recurring meeting, and the new meeting scheduling experience including the scheduling assistant, please visit https://support.microsoft.com/office/schedule-a-meeting-in-teams-943507a9-8583-4c58-b5d2-8ec8265e04e5.
Thanks!
Rory Donnelly
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Alex, no update in over 6 months??? Given how critical this is, and because there is no guarantee that Microsoft can provide an API to 3rd party attendant console providers in time to implement it by July 31st, we now have to look at moving off the MS UC platform altogether. 8x8 (or actually just about any other provider) would give us everything we need here in the absence of a Teams Attendant Console. They can guarantee a migration from Teams by July 31st, but Microsoft can't provide ANY information to ANYONE on this. Doesn't bode well for the future of Teams at all. Sure, you can have emojis and pop-out windows, but forget about an attendant - the first point of contact for customers for a lot of companies. And don't even get me started on the lack of access to the Global Address Book in Teams...
But we'll save a fortune on downgrading all our Microsoft 365 licences from E5 and dumping all our MS calling plan licences.
Actually, maybe this is a blessing in disguise, forcing us to jump ship.