Esther Strom

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  1. 125 votes
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    60 comments  ·  Public » UX/Design  ·  Flag idea as inappropriate…  ·  Admin →
    Esther Strom commented  · 

    It only happens when I log out and back in again. But because our company policy requires us to log out every day, that means I need to reset my choice every day.

    Esther Strom supported this idea  · 
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    281 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

    Esther Strom commented  · 

    It's happening to us as well. We're trying to switch from Skype to Teams, but we have a company policy to be online at all times during business hours, and the inaccurate indicators are causing a lot of problems for remote workers who have no way of knowing if someone is actually at their desk or not.

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