JM

My feedback

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    3 comments  ·  Public » Search  ·  Flag idea as inappropriate…  ·  Admin →
    JM commented  · 

    The search feature is lacking. I can search alright but there is no way for me to get the context of the chat.

    My current case is : I searches for by the name of an employee but I only find the entry with the name.

    There was tons of missing context. I then looked at the exact date of the convesation and took 2 minute to move back to the date in the chat. I was able to find the context but at some length.

    Maybe instead of only loading the exact message I could be moved to the point of time in the conversation with all the other entries.

    JM supported this idea  · 

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