53 votesJM commented
The search feature is lacking. I can search alright but there is no way for me to get the context of the chat.
My current case is : I searches for by the name of an employee but I only find the entry with the name.
There was tons of missing context. I then looked at the exact date of the convesation and took 2 minute to move back to the date in the chat. I was able to find the context but at some length.
Maybe instead of only loading the exact message I could be moved to the point of time in the conversation with all the other entries.JM supported this idea ·