Steven M
My feedback
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665 votesSteven M
supported this idea
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12,353 votes
Thank you for your votes and comments on this feature. The team is in the process of finalizing designs for deleting private chat threads. I will update as we have more progress to share.
Steven M
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An error occurred while saving the comment An error occurred while saving the comment Steven M
commented
The use case remains the same. If a chat goes completely off the rails (such as an employee gong full Jerry Maguire, or worse), admins NEED to have the ability to delete a chat thread entirely and make it inaccessible for the entire company. Hide / Archive is woefully insufficient. That this is even something we've had to debate/upvote for months is utterly absurd.
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2,822 votes
Hi everyone, the engineer working on this item has left the company and we’re working on replacing him. I wanted to give you that heads up because the work has paused, which extends our shipping date.
I really appreciate your patience as we work to get this back to actively worked on.
Suphatra
Steven M
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15,122 votes
This item remains on the backlog.
An error occurred while saving the comment Steven M
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Warren, when you archive a chat, is it hidden from everyone?
Steven M
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36 votesSteven M
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176 votes
There seems to be some confusion around how this works. First off the ability to delete messages is off by default.
The IT Admin who setup the Teams environment will need to turn on the admin ability to delete messages. Once they have enabled the functionality, admins will be able to delete user messages.
If your IT Admin as enabled it and you still are having troubles please let me know in the comments below.
-WarrenSteven M
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An error occurred while saving the comment Steven M
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This functionality does not appear to exist inside of chats, contrary to Suphatra's statements. Admins cannot properly moderate chat threads.
@Suphatra- please provide additional clarification. Can an Admin force a thread to be hidden from EVERYONE involved? Otherwise, your team is missing the point.
To express our use case in a different way:
Employee A starts a chat thread with Employee B, C &D.
In this thread, though it started perfectly professional, it devolves into a conversation that clearly violates company policies.
How can an administrator close that chat thread and remove everyone's ability to comment or continue to view it?
If it needs to be retained in cold storage to fulfil data integrity policies that is fine.
It is not relevant HOW you implement an Admin's ability to close down a chat thread, remove it from view, and/or prevent additional participation. There are numerous options at your disposal (give admin the ability to forcefully remove users from a chat thread one at a time; the ability to remove all users but the admin with one click; the ability to "lock" the thread to prevent additional comments and hide it from everyone's view, etc)
Right now you have a chat system where the Admin cannot do their jobs correctly, and all the MS Team keeps saying is "it is a feature, not a bug."
This is unacceptable for business software.