Steven M
My feedback
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821 votesSteven M
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19,868 votes
Thank you for your feedback! The team has finalized the designs for this feature request, and work is planned to begin shortly. We will share an update as soon as one is available.
Steven M
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An error occurred while saving the comment An error occurred while saving the comment Steven M
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The use case remains the same. If a chat goes completely off the rails (such as an employee gong full Jerry Maguire, or worse), admins NEED to have the ability to delete a chat thread entirely and make it inaccessible for the entire company. Hide / Archive is woefully insufficient. That this is even something we've had to debate/upvote for months is utterly absurd.
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4,051 votesSteven M
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19,239 votes
This item remains on the backlog.
An error occurred while saving the comment Steven M
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Warren, when you archive a chat, is it hidden from everyone?
Steven M
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56 votesSteven M
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204 votes
There seems to be some confusion around how this works. First off the ability to delete messages is off by default.
The IT Admin who setup the Teams environment will need to turn on the admin ability to delete messages. Once they have enabled the functionality, admins will be able to delete user messages.
If your IT Admin as enabled it and you still are having troubles please let me know in the comments below.
-WarrenSteven M
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An error occurred while saving the comment Steven M
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This functionality does not appear to exist inside of chats, contrary to Suphatra's statements. Admins cannot properly moderate chat threads.
@Suphatra- please provide additional clarification. Can an Admin force a thread to be hidden from EVERYONE involved? Otherwise, your team is missing the point.
To express our use case in a different way:
Employee A starts a chat thread with Employee B, C &D.
In this thread, though it started perfectly professional, it devolves into a conversation that clearly violates company policies.
How can an administrator close that chat thread and remove everyone's ability to comment or continue to view it?
If it needs to be retained in cold storage to fulfil data integrity policies that is fine.
It is not relevant HOW you implement an Admin's ability to close down a chat thread, remove it from view, and/or prevent additional participation. There are numerous options at your disposal (give admin the ability to forcefully remove users from a chat thread one at a time; the ability to remove all users but the admin with one click; the ability to "lock" the thread to prevent additional comments and hide it from everyone's view, etc)
Right now you have a chat system where the Admin cannot do their jobs correctly, and all the MS Team keeps saying is "it is a feature, not a bug."
This is unacceptable for business software.