Eric

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    523 comments  ·  Public » Presence  ·  Flag idea as inappropriate…  ·  Admin →

    Hi — My apologies for the delay in updating this item. We rolled out a fix a year ago for a specific issue of status changing to away in Teams when you were still active on the device. We thought this had fixed the “incorrect status” issue. From comments below, it sounds like people are still seeing issues.

    If you are still having issues, it would be super helpful if you can capture logs by typing Ctrl + Shift + Alt + 1, and send the file from your downloads folder along with device info and detailed repro steps to teamsml@microsoft.com.

    Thanks all!

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    Eric commented  · 

    One thing I noticed is that there is a mismatch between what the Profile Pic/Icon in the Lower Left indicates (available/away/etc) and what the menu that pops up when you click on that icon says. What I see is that the 'away' icon is present on the unclicked profile pic icon and 'Available' is shown as the status in the menu that pops up with you click on it. The correct one in this case is 'available.' This is in Teams 1.00.28451.

    Example Screenshot: https://imgur.com/a/s4f5x

    Eric supported this idea  · 

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